Shipping & Returns

Shipping Information

Please allow 5-10 business days for your item(s) to be shipped. Most orders will be shipped within 3 day. U.S. orders are fulfilled by USPS. Once shipped, orders may take 2–5 days to arrive not including processing time. Tracking notification emails are sent as soon as the order is shipped. We are not responsible for shipping delays or lost packages after your order has shipped. Please contact your local USPS office.

Returns

We carefully inspect each product prior to shipping. Due to the nature of our product, used candles, soaps and lip balms cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to Natural by God within 24 hours of delivery. Please email [email protected] if you have any questions or concerns.